Refund policy
100% Satisfaction Guarantee
I've spent countless hours developing our ingredient and starter kits and am sure you’ll love them. However, I understand this might be your first time buying from us. I want you to feel 100% comfortable in your purchase, so your order is covered in-full by our 100% Satisfaction Guarantee.
If you aren’t happy with any product you buy from us, let us know within 60 days of purchase by contacting us at support@woodcocksbeer.com. We’ll confirm your order, then provide you instructions to return your product to us, new, used, or broken. Once we receive it, we’ll give you a 100% refund. It’s that simple!
Returns
If you need to return your order, contact us first at support@woodcocksbeer.com, then return your item to us at:
Woodcock's Beer Kits
2700 S. Woodlands Village Blvd
Ste. 300-205
Flagstaff, AZ 86001
Once we receive your items, we will refund the full purchase price to the card used to place the order.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.